About Olive Garden Italian Restaurant
Our Address
1555 N University Dr, Coral Springs, FL 33071, USA
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We had a wonderful experience at Olive Garden. The food was delicious, the atmosphere was welcoming, and the staff was friendly and attentive throughout our visit. What stood out the most was the manager taking the time to come to our table and personally ask if everything was okay with the food and the service. That level of attention and genuine concern for the customer experience made us feel valued and appreciated. It's always nice to see management actively involved and ensuring guests are satisfied. Combined with the great food and excellent service, it made for a very enjoyable dining experience. We will definitely be back! 🍝
Great service and pleasant atmosphere — the staff was super attentive and friendly! Unfortunately, the food was disappointing and lacked flavor. Probably our first and last time here.
This is the second time Kara J has been our server, and unfortunately, we had the exact same unpleasant experience. My partner and I have been coming to this Olive Garden for lunch for over a year, and we've never felt so rushed by any other server. I completely understand that it's part of the job to check on the table, offer drink refills, and ask if we'd like more breadsticks. However, Kara interrupted our meal constantly to the point where we couldn't enjoy a conversation without being interrupted every couple of minutes. What really bothered us was that she brought the check while we hadn't even finished half of our meals yet. It made us feel like we were being rushed out of the restaurant. The first time it happened, we assumed maybe she was trying to finish her shift, so we didn't think much of it. But when it happened again, I politely mentioned it to her. Her response was simply, "It's the policy here," in a very dismissive and condescending tone. After dining at this location for over a year, I can confidently say that this has never happened with any other server. We enjoy the food and usually have a great experience here, but the service we received from Kara J completely changed the atmosphere of our meal. It was uncomfortable, unnecessary, and honestly made us not want to return if we're seated in her section again.
Absolutely unbelievably terrible experience at Olive Garden in the city of Coral Springs. On a Tuesday night — not even busy — we waited over 30 minutes for our order. Then my Seafood Alfredo arrived looking completely ridiculous: barely any pasta, an outrageous amount of Alfredo sauce, and almost no seafood. Where were the noodles and seafood that were actually paid for? The entire meal was extremely disappointing, especially during what was supposed to be a special birthday celebration. The only thing that slightly improved the situation was the manager at least acknowledging the issue, removing the bad meal from the bill, and offering a side of pasta. Not exactly a great solution, but at least some effort was made. That being said, after having to complain about the quality of the food, the last thing anyone wants is additional food brought back out from the kitchen. Needless to say, what should have been a memorable birthday dinner turned into a complete nightmare. I would absolutely not recommend this place to anyone. I understand the economy is difficult for many businesses, but charging full price while serving what looked like half a meal is completely unrealistic and unacceptable. Very disappointing experience overall.
Marcus provided exceptional waiter service throughout our visit! He was very attentive, professional, and welcoming, making sure we had everything we needed. His friendly attitude, excellent communication, and dedication to making sure we had a great dining experience truly stood out. He went above and beyond to make us feel comfortable and valued as customers. Marcus is an excellent example of what outstanding customer service should look like, and we would definitely love to have him as our waiter again!