This location consistently has inventory issues. I came in around 10 PM (store closes at midnight) and they were out of cheese—an essential ingredient—and this has happened before.
Instead of making it right, they charged extra for queso as a substitute. That’s not acceptable. If you’re out of a basic item, customers shouldn’t be forced to pay more to replace it.
Several people walked out because of it. Poor management and disappointing experience, especially for such a busy location.
Lousia
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October 14, 2025
The employee at the register was very rude and ripped the cash from my hand. He also threw the food on the counter when my sister was trying to take it from him. He was so disrespectful. My burrito was also poorly wrapped as you can see on the photo looking at the bottom of the burrito. Worst burrito I've ever had. I will never go back to this location ever again. Hire better employees.
Tom
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March 03, 2026
Honestly this is becoming a review of chipotle as a whole but I know not every franchisee is the same. Chipotle has seriously dropped in quality year after year and the food you get is more and more atrocious. The amount of meat I got at this location was equivalent to that of a slap in the face. I’d have been more fed with a granola bar and a glass of milk. A rice bowl with beans is not worth $11-15. Service is fine, I know it’s not their choice.
The truth
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December 24, 2025
Terrible customer service. Whoever is doing the hiring here needs to tighten up, the two girls in the front doing the line are extremely rude. Getting mad for working isn’t the customers fault. Do better. Guac also had avocado skin in it.
Katie
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June 11, 2026
This place truly can’t get worse. Came in with fam for dinner. Asked for chips. They told me they’re out of chips. I asked about the several bags of chips over on the shelf. He asked another worker girl, she said nope and grabbed them all and moved them. So when I got the register I asked “just curious who gets the chips”. She said “what chips?” So I said “the ones you just moved..”. She told me those are going to be for pickups for the rest of the night and said we could not have a bag. So I sat and ordered them for pickup and got the chips a few minutes later. Ridiculous hoops to jump through over some chips.
Our Address
1775 N University Dr, Coral Springs, FL 33071, USA
This location consistently has inventory issues. I came in around 10 PM (store closes at midnight) and they were out of cheese—an essential ingredient—and this has happened before. Instead of making it right, they charged extra for queso as a substitute. That’s not acceptable. If you’re out of a basic item, customers shouldn’t be forced to pay more to replace it. Several people walked out because of it. Poor management and disappointing experience, especially for such a busy location.
The employee at the register was very rude and ripped the cash from my hand. He also threw the food on the counter when my sister was trying to take it from him. He was so disrespectful. My burrito was also poorly wrapped as you can see on the photo looking at the bottom of the burrito. Worst burrito I've ever had. I will never go back to this location ever again. Hire better employees.
Honestly this is becoming a review of chipotle as a whole but I know not every franchisee is the same. Chipotle has seriously dropped in quality year after year and the food you get is more and more atrocious. The amount of meat I got at this location was equivalent to that of a slap in the face. I’d have been more fed with a granola bar and a glass of milk. A rice bowl with beans is not worth $11-15. Service is fine, I know it’s not their choice.
Terrible customer service. Whoever is doing the hiring here needs to tighten up, the two girls in the front doing the line are extremely rude. Getting mad for working isn’t the customers fault. Do better. Guac also had avocado skin in it.
This place truly can’t get worse. Came in with fam for dinner. Asked for chips. They told me they’re out of chips. I asked about the several bags of chips over on the shelf. He asked another worker girl, she said nope and grabbed them all and moved them. So when I got the register I asked “just curious who gets the chips”. She said “what chips?” So I said “the ones you just moved..”. She told me those are going to be for pickups for the rest of the night and said we could not have a bag. So I sat and ordered them for pickup and got the chips a few minutes later. Ridiculous hoops to jump through over some chips.