This Culver's location lacks customer service in the most fundamental way. I placed a "curdside" order and it never came out. I had to go inside to pick it up because it was 10 minutes after the time promised. Chelsea was extremely rude. I asked her if they have my food and she just glared at me. Once she handed me my food she said nothing to me. I looked in my bag to see if I have a sauce and she rolled her eyes at me. It was after 9:00, but they don't close until midnight. I've never been treated so poorly.
Edit: the manager promptly messaged me back and told me that I was parked in the wrong spot for "curdside" orders. There wasn't really any signage that directed me to the proper area and I came in on the side opposite of the drive-thru which is apparently where the pickup spots are. Alex was apologetic about Chelsea's behavior and followed up better than most businesses, especially a fast food establishment. I was rather impressed with his attention to the matter and beyond Chelsea, I would say that this is a good place to eat because the food was good. I got a Reuben and onion rings with a water and a sauce.
Stacy My
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October 19, 2025
Wonderful! Despite the crowd inside and out, my food was delish and freshly made. No pre-made sandwiches. The dining room was clean, and my order took about 15 minutes. I'd wait 15 minutes anytime if it means the food will come out hot and fresh. I had the deluxe double with bacon with cheese curds and a side of jalapeño cheese curds.
David Ortiz
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December 17, 2025
Ive been coming to this place for years since it opened and the food is normally great. Tuesday 9:38pm I ordered the cod fillet sandwhich and it was so deepely fried that the fish batter was rock solid + cold. I wouldnt even feed this to my dog. The review an hour before mine also complained about the food quality. Not sure if the issue is related to this particular Tuesday night shift or what. I will try again since, as i mentioned, the food is normally good.
M K
-
May 29, 2026
Erica just helped me celebrate my birthday with today's flavor 🥳 let's hear it for Turtle Cheesecake
& Erica's great customer service
Navigating around
me not having the app
By just putting my phone number in!
Super friendly
Super helpful
This
Is why Culver's becomes a birthday tradition 🎊🎂🥳🎈
rita barbieri
-
March 02, 2026
Great food & such a CLEAN fast food chain! Have you ever seen a manager picking up trash in their parking lot? Well, I did! He’s got the cleanest restaurant, restrooms, and even the parking lot! (such a nice person too)
This Culver's location lacks customer service in the most fundamental way. I placed a "curdside" order and it never came out. I had to go inside to pick it up because it was 10 minutes after the time promised. Chelsea was extremely rude. I asked her if they have my food and she just glared at me. Once she handed me my food she said nothing to me. I looked in my bag to see if I have a sauce and she rolled her eyes at me. It was after 9:00, but they don't close until midnight. I've never been treated so poorly. Edit: the manager promptly messaged me back and told me that I was parked in the wrong spot for "curdside" orders. There wasn't really any signage that directed me to the proper area and I came in on the side opposite of the drive-thru which is apparently where the pickup spots are. Alex was apologetic about Chelsea's behavior and followed up better than most businesses, especially a fast food establishment. I was rather impressed with his attention to the matter and beyond Chelsea, I would say that this is a good place to eat because the food was good. I got a Reuben and onion rings with a water and a sauce.
Wonderful! Despite the crowd inside and out, my food was delish and freshly made. No pre-made sandwiches. The dining room was clean, and my order took about 15 minutes. I'd wait 15 minutes anytime if it means the food will come out hot and fresh. I had the deluxe double with bacon with cheese curds and a side of jalapeño cheese curds.
Ive been coming to this place for years since it opened and the food is normally great. Tuesday 9:38pm I ordered the cod fillet sandwhich and it was so deepely fried that the fish batter was rock solid + cold. I wouldnt even feed this to my dog. The review an hour before mine also complained about the food quality. Not sure if the issue is related to this particular Tuesday night shift or what. I will try again since, as i mentioned, the food is normally good.
Erica just helped me celebrate my birthday with today's flavor 🥳 let's hear it for Turtle Cheesecake & Erica's great customer service Navigating around me not having the app By just putting my phone number in! Super friendly Super helpful This Is why Culver's becomes a birthday tradition 🎊🎂🥳🎈
Great food & such a CLEAN fast food chain! Have you ever seen a manager picking up trash in their parking lot? Well, I did! He’s got the cleanest restaurant, restrooms, and even the parking lot! (such a nice person too)